Common Questions

Where are you located?

We are located on the second floor of Fritzsche-Gibbs Hall (FGH) on the University of Southern Mississippi's Hattiesburg campus. Our reception office is located in room 201 at the top of the stairs. To access our clinic, enter campus through the front entrance, located on Hardy Street near the intersection of Hardy and US Hwy 49. Stop at the information booth to obtain a visitor pass and receive directions to available parking. Persons not affiliated with the university can find information on visitor parking here. 

To schedule an appointment, please call 601.266.4588.

What do I need to know about payment options?

Fees for individual counseling/therapy services are based on a sliding scale based on income. Fees for assessment services and some of the specialty programs are fixed but kept as low as possible.

Payment is due at the time of service and must be made by cash or check. You can pay with cash, check, or debit/credit card (Visa/MasterCard). You can also pay online with a Visa/Mastercard at: https://commerce.cashnet.com/usmPsyClinic. When you contact the clinic, we can provide you with information about the rate of services for you. 

Do you take my insurance?

We are not in-network with any insurance companies, and thus, cannot file with insurance companies. However, if you would like to receive a superbill to submit to your insurance provider on your own, we will be happy to provide this for you. Individuals often find that given our low rates, services are frequently the same or cheaper than their copays and evaluations may be substantially lower than their out-of-pocket responsibilities with insurance. Please give us a call so we can provide an estimate of costs for services.

What if I can’t afford services?

If you are quoted a fee that is not financially feasible for you or your family, please communicate this to the staff member you are speaking to. In select circumstances, we may be able to adjust fees for clients experience specific and significant financial hardships, as this fosters our mission to increasing access to quality mental health care in our community.

Who are your counselors?

All services at the CBH are provided by graduate students in the Counseling, Clinical, and School Psychology programs at the University of Southern Mississippi. Counselors and therapists are directly supervised by faculty in the School of Psychology, most of whom are licensed psychologists. You will be assigned a clinician based on the services you are seeking. You will be informed of the clinician you will see when you schedule your first appointment. 

You said your clinic is committed to advancing the field through research. What does this mean?

At times, clients may be invited to participate in research being conducted through the CBH. Participation is voluntary and not required to receive services. Should you decide to participate in ongoing research, we de-identify any information and store that data for research purposes. No identifying information will ever be published. Questions or concerns about rights as a research participant should be directed to the Director of Research and Sponsored Programs, University of Southern Mississippi, Box 5157, Hattiesburg, MS 39406, (601) 266-4119.

What do I do if I have an emergency?

We do not have the resources to provide emergency services or walk-in appointments at the CBH. Please refer to our emergency resources page for information on who to contact in the event of an emergency.