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Concerns & Complaints
Concerns: If you are worried about an issue that is important to you and are looking for information and/or reassurance, you can voice a concern.
Complaints: If you are unsatisfied with an action (or lack of action) concerning a university service, an interaction with a faculty or staff member, or a product provided by the university, you can make a complaint.
If you have concerns about the way one of your classes is being conducted, you can report your concern to the university. Issues that we want to be made aware of include, but are not limited to: faculty absenteeism, frequent class cancellation, graded assignments not being returned in a reasonable amount of time, inappropriate or threatening behavior by faculty or classmates, face-to-face classes being moved online, class not following syllabus/grading policies, faculty not responding to emails or holding appropriate office hours, or faculty violation of the university's Classroom Conduct Policy.
If you have concerns about another student's behavior or mental/physical wellbeing,
you can submit a CARES report and someone from the CARES team will check on the student.
Issues for which you might want to submit a report include threats of self-harm, unmanageable
anxiety or stress, addiction, mental health concerns, homelessness, or threatening
or violent behavior.
The best place to start if you have a concern or complaint is with the person you have an issue with. If you are unable to talk things through with that person, or if you have tried but are unhappy with the resolution, you can talk to your school director, and after that your college dean.
If you'd like to express your dissatisfaction with an action (or lack of action) you have experienced at Southern Miss, you can file a complaint.
If you feel that your rights have been violated without a rational basis or in bad faith, you can file a grievance.
If you're unsure about the best action to take, you can always contact the Dean of Students Office for advice on how to proceed at 601.266.4025 or dosFREEMississippi.