Examity FAQ

These instructions in the Quick Guide will walk you through the steps.

For best results, contact Susan.Rayborn@usm.edu

This is the syllabus statement Word document.

Yes, the proctoring fee is determined by the Security Level and duration the instructor has set for the exam.

Live virtual proctoring - $18.00 for the first hour and $10.00 for each additional hour.
Plus 9.36% sales tax on the service.

Live Standard - $15.00 for the first hour and $8.00 for each additional hour. Plus 9.36% sales tax on the service.

**Note: the charge is based on the duration of time the instructor sets and not by the amount of time the student takes to complete the exam.

Late fee - Students are charged a $5.00 late fee when using "Live" proctoring if scheduled within 24 hours of the exam opening date. Plus 9.36% sales tax on the service.

Send an email to Susan.Rayborn@usm.edu to request the course be synced with Examity®.  Provide the course/s and section/s.

Susan will add an Examity Online Proctoring module to your course.

The module will contain

• USM proctoring information (editable to meet your needs)
• Examity Dashboard link
• Hidden link to this page
• Video tutorial for students.

It is important to know, your Exams will not live on the Examity site. Your Exams will be delivered through Canvas or the Publishers site you use for your course. The Examity Dashboard is your connection to the virtual proctors and where you provide all proctoring instructions.

• You'll find these instructions for exams that live in Canvas will provide you with everything you need. When you Publish your Exam in Canvas, the "Details" will be exported and available on your Examity® Dashboard after midnight the next day.
• A Standalone Exam must be create for tests living outside of Canvas or when using Canvas "New" Quizzes.

NOTE:

• Only the information of the Details tab of the published "Classic" quiz/test is automatically imported to your Examity® Dashboard. The test still lives and is accessed through Canvas.
• The test information will show on your Examity® Dashboard the day after the test is published.

Each semester, you are given a new Canvas course for the class you will be teaching.  This Canvas course has an unique "identifier" which is used to import your roster from SOAR.  This same "identifier" is used to import your tests and students to  Examity®.

!! Do not use the past semester's courses on your Examity® Dashboard for the new semester.
!! Do not Create a new Course.

Click the Examity Dashboard link in each of your courses to activate the import process. If you do not have the Examity Dashboard link in your Canvas course, contact Susan.RaybornFREEMississippi, who will add it for you.

Your first step, you must change the settings in the Canvas Quiz/exam to allow a different window of time.

Next, on your Examity Dashboard set a Scheduling Exception.

• Click your Examity Dashboard link in the course
• Click Exams
• Click on the name of the Exam the student will be taking
• Click Scheduling Exceptions
• Click the button called New Scheduling Exception
• Enter the student's name and set the dates. (multiple students for the same date can be added)
• Click to Set the Scheduling Exception.

Printable Instructions to set Scheduling Exception

The "published" quizzes/tests/exams created in Canvas will show on the Examity® Dashboard approximately 24 hours after the test are published in Canvas.

In other words, when you publish the test in Canvas, the update of data is pushed after midnight, and the test will show in the Examity® Dashboard the following day.

To view your Quizzes/Exams/Tests, click the Exams button located to the right of the Southern Miss logo.
Use these instructions to make sure your quizzes/exams/tests imported from Canvas are correct.

If your tests live on a Publisher's site, you must use the New Exam icon to create a Standalone test.  See "How do I setup the Exam with is hosted on a Publisher's site."

Examity imports the Details of the Canvas Quiz to your Examity® Dashboard updates once a day, unless edited on the Examity Dashboard.

By default, Examity® will import over all published "Classic" quizzes in your Canvas course.

You must manually add a new exam, when your students must access a Publisher's site to take a test. Examity® term is a Standalone Exam.

These printable instructions will help you through the process.

By default all published Canvas "Classic" quizzes will be imported to your Examity® Dashboard. It is best practice to remove any test/quizzes not being proctored on your dashboard.

• Click your Examity® Dashboard
• Click Exams
• Click the name of the quiz/exam/test you wish to remove.
• Click the Delete button located on the right.

Printable instructions to delete unproctored tests.

The Canvas course ID Examity® uses to sync is located in the address bar of the browser.

By default, the newly published Canvas "Classic" Quiz will import over to the Examity® Dashboard the following day of being published.  This import contains the information that was added to the Details tab of the Canvas Quiz.  It is not the actual quiz.

Best practice
Wait over night after publishing the Canvas Quiz to allow time for the import to complete.

NOTE: The Details of the Canvas Classic quiz are imported nightly.  If you make changes to the Exam Details on your Examity® Dashboard, the changes make in your Canvas course will no longer update on Examity.

The Standalone Exam, also known as New Exam, is created by you to give the Examity proctors the required information/password/rules for tests that do not live in Canvas.

If you have integrity issues associated with a course, it is recommended you make the course Inactive or modify the name on your Examity Dashboard.

Never edit the Course Id.

Use these instructions to add the semester to the name of the courses or make the past courses inactive.

If you no longer need the course to show on your Examity Dashboard, you can Delete it.  Deleting the course also deletes any template settings you may have been using.

It is important to provide all proctors notice of each student who requires extra time to complete the test.

• The process requires setting up the extra time on the Canvas Quiz, by using the Moderate Quiz
• Notice must be sent to Vanessa.McCullum@usm.edu for those students who need extra time and choose to schedule with an in-person proctor.
• On the Examity Dashboard you will select your course.
  
  • Click Test-takers tab
  • Click the student's name who requires accommodations.
  • Click the Courses tab
  • Click the Pencil icon to the right of the course name.
  • Use the down arrow or begin typing the student's name.
  • Select the required accommodation your student needs and enter the information.
  • Click to Save.

These instructions will walk you through the process.

The Examity® Dashboard is a central control center for each person and is user specific.

Access the Examity® Dashboard link in each course to sync each course with Examity. Once this is done, you will see all of your courses using Examity®.

It also provides quick access to

• Examity® Support
  • Live Chat
  • Email
  • Phone
• Course and Exams (all of your courses and exams)
  • Allows you to provide proctors more instructions for your exams.
  • Allows you to set up accommodations or date exceptions for specific students.
• Exam Status
• Students (Test takers)
• Reports

You can enter this information into the Special Instruction box.  In this case, make the instructions visible to both students and proctors.

• Click the Examity® Dashboard
• Click the Exams button
• Click the Exam to be modified
• Click the Instructions tab
• Click in  the Additional Rules box to add your instructions
  
  • Example: Have the student display the scrap paper in front of the web cam, then tear-up the paper before disconnecting with the student.
• After you have typed in the instructions, click to Update.

There are several possibilities that could cause the error message.

• The Examity Dashboard must open in a new window.  This is the default setting when added to your course.  Do not change the setting.
• Make sure to be using the current version of Chrome.

At some point, you will receive a notification from Examity® concerning one  of your student's behavior during a test. Or one of your students may claim a technical problem with Examity® as the reason he/she missed the test.

You have the power to review the proctor's notes regarding the student's interaction prior to or during a test, by going to your Examity® Dashboard.

These instructions will walk you through the steps.

Red flagged exams will stay on the Exam Status page for 1 year.  For all other exams, they will remain on the Exam Status page for 30 days, and then an additional 30 days after this.

If requested, Examity Support can provide a direct link to an exam video as needed.

Explanation: a virtual machine, means another person, out of the view of the proctor, is accessing the same computer the student is being proctored through.

When you use Live Premium proctoring makes the issues stated not relevant.

Quote from Examity®:

• Our proctors are vigilant about looking for any other applications that are active on the student’s computer, and we would always ask the student to close a virtual machine. We would red flag and report a session if we suspected the student was using a virtual machine.

Instructors can choose to be proactive by including the following in the notes to the proctor section:

"Proctor will ask the student to open their task manager prior to beginning their exam."

The Examity proctors, or any other proctors have no clue the students are allowed extra attempts unless you specifically add those instructions.

You will see the place to write these instructions when Editing a Canvas Test, or Create a Standalone Test.
Understand, the students will be charged for each time they schedule the new appointment depending on how you setup the instructions.

• If you allow the 3 attempts within the 2 hours duration you set for the test, the students won't be charged. But you must write in the instructions, "Students are allowed 3 attempts during the 2 hour duration of time." in the Special instructions. (2 hour duration is only an example in this case)
• If you write "Students are allowed 3 separate attempts, each allowed 2 hours for attempt." This requires students to reschedule and be charged for the new appointment. You would also be required to write Graham Jones (gjones@examity.com) our Examity admin, to let him know of this exception.
  Regardless, when students schedule within 24 hours of the test, they are charged an extra $5 for "On-demand" scheduling.