Student Telephone Request Process

Service Description

Residence Hall Telephone Services

• Student phone service is included in the housing rate and includes the following features: area calling, call transfer (on campus only), call waiting, conference calls, and hold.

• Students must contact the Help Desk to activate telephone services in residence halls.
• iTech will provide the service. Student must provide the phone (except at Century Park). Students requesting caller ID must have a caller ID capable phone or adapter.
• Phones will be deactivated after graduation occurs for each semester.
  • No disconnect fees apply.
  • $30 relocation fee will be required if changes are made after the phone has been activated. This fee is NON-refundable.

 

Eligibility

Students residing in residence halls are eligible.

 

To request service

Students must enter a work order to activate telephone services in residence halls.  If you need assistance with entering a work order, please contact the Help Desk.

Located in Cook Library 103

Phone number: 601.266.HELP (4357)

 

For problems or issues contact

iTech Help Desk

Walk-In and Phone Hours:

Monday - Friday: 8 a.m. - 5 p.m.

Located in Cook Library 103

Phone Number: 601.266.HELP (4357)

Email: helpdeskFREEMississippi

Enter a Help Desk work order.

 

For further information

Residence Hall Telephone Services

Residence Hall User Guide

Repairs/Moves/Adds/Changes

FAQ

Student Credit and Refund Policy

 

Related charges

Standard service is included in the student's housing rate.

$30 relocation fee will be required if charges are made after the phone has been activated. This fee is non-refundable.

No disconnect fees apply.

 

Service Owner

Paige Strickland